FAQs & Help Center

  1. How do I place an order for custom paper boxes?
  • You can place an order for custom paper boxes by contacting us directly through our website, email, or phone. Our team will guide you through the process and provide you with a quote.
  1. What types of materials can I choose from for my custom paper boxes?
  • We offer a variety of materials for our custom paper boxes, including cardboard, kraft paper, and corrugated board. You can choose the material that best suits your needs and budget.
  1. Can I request a custom size or shape for my paper boxes?
  • Yes, we can create custom sizes and shapes for your paper boxes. Simply provide us with the specifications and we will work with you to create a design that meets your requirements.
  1. How long does it take to receive my custom paper box order?
  • The turnaround time for custom paper box orders depends on the complexity of the design and the quantity ordered. We will provide you with an estimated delivery date when you place your order.
  1. What is the minimum order quantity for custom paper boxes?
  • The minimum order quantity for custom paper boxes varies depending on the size and complexity of the order. Please contact us directly for more information.
  1. Can I have my company’s logo printed on my custom paper boxes?
  • Yes, we offer custom printing options for our paper boxes, including the ability to print your company’s logo or branding.
  1. Do you offer eco-friendly or sustainable paper box options?
  • Yes, we offer eco-friendly and sustainable paper box options, including materials made from recycled content and FSC-certified paper.
  1. How do I choose the right type of paper box for my product?
  • Our team can help you choose the right type of paper box for your product based on the size, weight, and fragility of your items. We will work with you to create a design that meets your specific needs.
  1. Can you provide samples of your custom paper boxes before I place an order?
  • Yes, we can provide samples of our custom paper boxes before you place an order. Contact us to request a sample.
  1. What is your return policy for custom paper box orders?
  • Our return policy for custom paper box orders varies depending on the specific situation. Please refer to our return policy page on our website for more information.